Greencross Vets Castle Hill at 2b/13 Carrington Road, Castle Hill

Contacts

Phone:
+61 2 9146 1167

Address:
2b/13 Carrington Road, Castle Hill, New South Wales 2154

Categories:
Veterinary care  

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Reviews

• ★ ★ ☆ ☆ ☆

  30.05.2018

  Lynelle Long
  Caring but Overcharge. I have two dogs and I left Sydney Animal Hospital because of over charging and terrible service ie the vet gave my dog his usual injection and he howled and howled .. she clearly had gotten it in the wrong spot! They also over charged. It is hard finding a Vet who is really good (gentle & caring) .. so I tried GreenCross Vets at PetBarn BUT the big problem I had which I told them about, was even if you get the swab tests done, each time you need to purchase more of the same medicine, they MAKE you have another CONSULTATION. I was furious. My dog needed a repeat of the same medicine as it still hadn't fully cleared his ear problem ... in the end, after arguing with them that I'm not going to pay for a full "consult" just to request more of the same antiobiotic which they already tested for, I walked out and went to a vet who would give me the medicine without overcharging. Ridiculous attitude and I'll never go back even tho' they have were great with both my dogs. These large scale operations are all about making MONEY at the cost of good service to the customer. Customers will only go back to a place when the balance is found.

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